Last updated: 2026-07-15
TradePro Pro is a recurring subscription billed monthly or annually. You can cancel at any time from the billing portal (Profile → Manage subscription); cancellation stops future renewals and you keep Pro access until the end of the current paid period. We do not automatically pro-rate or refund the unused portion of a period after cancellation.
If you are not satisfied, contact us within 14 days of your first payment (or of an annual renewal) and we will refund that charge in full. Refunds outside this window are considered case by case and are at our discretion.
Email support@tradproapp.com from the address on your account with your order or receipt number. Refunds are issued to the original payment method and are processed by our payment provider, Lemon Squeezy, typically within 5–10 business days.
Payments and subscriptions are handled by Lemon Squeezy, our Merchant of Record. They appear on your statement as the seller and collect any applicable VAT or sales tax on our behalf. Your receipt and invoices are issued by Lemon Squeezy.
TradePro is a decision-support tool, not a brokerage or financial adviser. A subscription pays for access to the analysis features — it does not guarantee any trading outcome, and dissatisfaction with market results is not a basis for a refund beyond the window above.
Questions about billing or refunds: support@tradproapp.com.